Are there any usage limits?

You can have as many people giving you as many feedback as you need. No limits there. On the other side, there is currently a limit of one team member (who is managing feedback).

If you require multiple team members, contact us.

Also, your account is capable of managing multiple projects. The price above is for one project.

Do my customers need to create a FeedBear account to provide feedback?

FeedBear provides a handy Intercom integration that can be used to offer your customers a fast way to leave feedback without the need to create an account.

If you don't use Intercom, your customers will need an account to access your feedback board. Registration is fast and easy with an option to use social media accounts to authenticate in one click.

Do you offer any discounts?

Yes, if you are a student, teacher, non-profit or open source, you can use FeedBear for free (with limited support). Contact us for more information.

How are the payments processed?

All payments are made via credit card or PayPal. We use Paddle to process payments and store your payment data securely.

Do you provide an annual plan?

There is currently no annual plan. If you require annual invoicing, get in touch.