About Us

How FeedBear came to be

Our journey to create better products by listening to our customers.

Hey there, I'm Kyle, CEO here at FeedBear.

I've spent the last 10 years building products.

Along the way I've learnt that relying on intuition or brainstorming sessions simply isn't the best approach to define your roadmap or product strategy.

Don't leave it to a guess or a gut-feel, don't waste precious time and money building the wrong thing.

Trust me, I've done that mistake a couple times. Through multiple changes of direction, good and bad ones, I've learnt to listen to customers.

Our experience taught us that the best ideas come from engaging with customers and observing their interactions with our products.

Customer interviews are useful, and we use them frequently, but there's an even more efficient and effective way to tap into a continuous flow of ideas from customers: opening a dedicated channel for their feedback and insights.

FeedBear's solution: a simple idea board to collect ideas, feedback and feature requests directly from customers (or by your team on behalf of customers).

Let customers vote on the best ideas, comment and participate.

Share a roadmap to keep them up to date with what you're working and show them you're listening.

Create a space to for customers to participate and engage in your product building process.

This direct line to your customers will:

  • Give you a constant stream of product ideas, problems and needs
  • Reduce support requests, as customers learn to use your board to make suggestions and report issues
  • Bring structure to feature requests, feedback and bug reports – ending the chaos of tickets, spreadsheets and Slack channels.

General tools like spreadsheets, Trello boards, and Notion can help you store ideas or tasks, but are not designed to truly involve your customers and let them participate and fail to provide meaningful opportunities for customer engagement, digging deeper to find the source problem and closing the feedback loop by keeping customers updated about what you've released.

Thanks for giving FeedBear a try.

If you have any questions, feel free to email me directly at kyle@feedbear.com.

Kyle Samera
FeedBear CEO
Trusted by teams from truly awesome companies.

Our core team

Pietro Saccomanni
CEO / Head of Product

Pietro is an entrepreneur passionate about product, with over 10 years of experience in the industry. He has a real passion for building software businesses. He is fluent in Italian, English, French and Spanish. In his free time, he enjoys hiking, cycling, woodwork and traveling.

Vitor Argos Marcellino
Product Manager

Vitor is a skilled product manager with a passion for creating innovative and user-friendly products. He has a strong background in technology and has been involved in the development of a wide range of products, from mobile apps to enterprise software.

Tomas Vestenicky
Founder & Lead Developer

Tomas is FeedBear's founder and lead developer. He's an experienced software designer and developer with a track record of success in building web applications. He's built FeedBear's core product features and now leads our product development efforts.

Diego Valdivia
Operations Manager

Diego is a dedicated professional with a passion for helping customers. He has been with FeedBear for over 2 years, where he has gained a reputation for his friendly and helpful attitude, as well as his ability to quickly and effectively resolve customer issues.

Mile Živković
Head of Content

Mile is an experienced content strategist and editor with a passion for creating engaging and informative content. He has been with FeedBear for over 3 years and is known for his ability to develop and execute successful content strategies. He has helped the company grow its audience and reach through compelling and relevant content.

Hasan Azhar
Growth Marketing Manager

Hasan is a seasoned growth marketing manager with a passion for driving user acquisition and engagement. He has over a decade of experience in the technology industry and has helped numerous startups achieve growth through effective marketing campaigns. When he is not working, he is usually hiding somewhere in the mountains enjoying a hot cup of coffee!

Collect customer feedback the easy way.

Bring feedback, ideas and feature requests in one place with FeedBear, so you can focus on what matters. Start your 30-day free trial today – no credit card required.
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Markup Hero feedback board.